Frequently Asked Questions

Caseys Movers LLC is an independent relocation specialist, aka professional Movers. We do not work with brokers, ever. Our business is referral based.

Licensed movers adhere to ODOT regulations. Our prices are regulated by tarrifs. Caseys Movers LLC belongs to OMSA (Oregon Moving & Storage Association). We are licensed to operate in the state of Oregon and Washington. We are authorized to transport HHG (household goods) and service office moves. Additionally we are licensed to operate and transport HHG throughout the whole USA. Licensed, professional moving companies are obligated to present their licensing where ever they advertise.

Caseys Movers LLC is fully insured. Everything in the relocation process is backed by full coverage: our trucks, our workers, the homes we move in and out of. The cargo we ship is insured and covered: from the moment we touch/handle your belongings, while in transit on our truck, and up to when we drop off into your new home.

Our solution to property damage or cargo damage is firstly to repair then replace. We present practical and cordial solutions to any damage. We don’t want to just throw money at you and the problem. If we damage your property we want to make things right. For example: if it is obvious we broke your TV, we will replace it *immediately. What’s right is right, and what’s wrong is wrong. Pure and simple

Be fully transparent with your movers about inventory. A reputable and licensed moving company should be providing realistic estimates. Not just giving you the lowest cost so they can hook and book you. Understanding the work needing to get done and providing an estimate starts with a realistic inventory.

Reminder: licensed moving companies and their hourly rates are regulated and should be relative. That means that the total cost for your move should be relative to other companies. Because the work is the same. Clients should first choose a licensed company, do not compare prices/costs, compare quality of service. Go off of community reviews. You are comparing apples to oranges when choosing your moving company.

Remember, you’re trusting strangers to place all of your lively possessions into a single unit. There’s a lot of trust involved. You’ll get what you pay for, Don’t be cheap! 

Caseys Movers LLC does it all when relocating your home. Caseys Movers LLC are “Relocation Specialists.” We pack, provide packing materials, we move (local & long distance); including safes, pianos and appliances. We provide cleaning services: regular/monthly cleaning, we prep and clean homes for move-ins, we provide move-out cleaning services. If there are items you no longer want, Caseys Movers LLC can dispose of undesired furniture and belongings. We also dispose yard debris, construction materials and any basic trash. Finally we are experienced with Home Staging. After relocating you, we can help beautify your old home: we stage your house, apartment or condo with stylish and vibrant furniture and decor. Our Home Staging helps you sell your home at the highest rate, appealing to the ideal buyers, and helps sell your home quicker than if your home were empty. Have something not on the list? We might still be able to help, reach out to us with any questions before giving up! 

We have a one time service fee, and generally take a deposit upfront when scheduling your move. Our labor rates are regulated by Oregon Moving & Storage Association and keep us competitively priced with the market and all other Oregon movers. We have a minimum of a 2 hour & 2 mover quote for any moving job. For those who just need 1 item picked up and moved we can usually accommodate for a cheaper price.

Unfortunately we don’t quite have the right equipment to move a hot tub. We do provide junk removal services so for those looking to recycle parts of a hot tub we may be able to help.

Setting the Standard for Movers in Portland, Oregon

Caseys Movers stands out in the moving industry by treating customers like family. Unlike other companies that see clients as just transactions, Caseys Movers understands the emotional and practical impact of moving. We know it’s not just about moving things from one place to another; it’s a life-changing event filled with stress and excitement. By treating each customer like family, we build trust and empathy, making clients feel valued and cared for.

This approach is crucial for several reasons. First, it establishes a strong bond of trust between Caseys Movers and our customers, leading to better customized moving solutions. Second, treating customers like family ensures higher satisfaction and loyalty, growing our reputation as a trusted moving company. Lastly, this approach results in greater attention to detail and customer-centric service.

Movers in Portland with National Experience

Caseys Movers also has national experience, making them skilled at long-distance moves. Their Moving Guarantee goes beyond insurance coverage, promising to repair or replace items if something goes wrong during the move. They are fully insured and licensed to operate in Oregon and the whole USA, prioritizing compliance and customer peace of mind.

What if things don’t go right?

At Caseys Movers, we take pride in our Moving Guarantee, which goes above and beyond standard insurance coverage. While we are fully insured to provide protection during the moving process, we understand that accidents can happen, and some situations might call for more personalized attention. Unlike other moving companies that might pass the responsibility onto insurance providers, we take a proactive approach to ensure our clients’ peace of mind.

Our Moving Guarantee is a testament to our commitment to customer satisfaction. In the rare event of any damage or loss, we don’t simply hand off the claim process to insurance companies and leave our clients to navigate the complexities alone. Instead, we take charge of the situation and strive to repair or replace the affected items promptly. Our experienced team is well-versed in handling such circumstances with care and efficiency, providing personalized support to address any concerns.

By offering this extra level of commitment, we aim to alleviate any stress or inconvenience that may arise during the moving process. Our Moving Guarantee demonstrates our genuine care for our clients and their belongings, making us a moving company that goes the extra mile to ensure a smooth and worry-free experience. At Caseys Movers, we prioritize customer satisfaction and stand by our promise to handle each move with the utmost care, dedication, and accountability.

The legal stuff

Caseys Movers takes pride in being a fully insured and licensed moving company, authorized to operate both within the beautiful state of Oregon and across the entire USA. Our commitment to compliance with all necessary regulations and requirements ensures that our customers can have complete peace of mind when entrusting their valuable belongings to us.

As an insured moving company, we have taken the proactive step to protect our clients’ possessions during the moving process. In the unlikely event of any damage or unforeseen circumstances, our comprehensive insurance coverage provides an added layer of security, guaranteeing that our clients’ assets are safeguarded against potential risks.

Moreover, our licensing ensures that we adhere to all the legal standards set forth by the authorities, both at the state and federal levels. This means that when you choose Caseys Movers, you are selecting a reputable and reliable company with a proven record of meeting industry standards and providing exceptional moving services.

Our team of professional movers and drivers are trained, experienced, and held to the highest ethical and safety standards, ensuring that each move is executed with precision and care. At Caseys Movers, we believe in transparency, honesty, and accountability, and our insurance and licensing are a testament to our commitment to providing our customers with a seamless and worry-free moving experience, whether it’s within Oregon or across the vast landscapes of the United States.

Got More Questions?